Pothole Repair Schedule

Check for scheduled repairs in your area weekly

As the winter season draws to a close, the Department of Public Works has been working diligently to take advantage of warmer weather conditions to address the city’s pothole challenge. Since the fall of last year, DPW has been working with Eli Lilly and other in-house partners to improve our pothole response methodology resulting in the new Chuckhole Kaizen Response. The new chuckhole response method allows better reporting, planning and routing of pothole repairs.

For a list of scheduled repairs for this week, March 16, 2009 visit: www.indy.gov/EGOV/CITY/DPW/Pages/home.aspx and click on the words "Pothole Repair Schedule".

Steven R. Hardiman II
Public Information Officer
Department of Public Works

Pothole Portal

Pothole Portal

To all,

The much anticipated “pothole portal” is now up and running. I have spoken with many of in meetings over the past month about this and I very much encourage you to check it out…! I think the process will be as easy as 1-2-3…!

Step 1: FIND A CHUCKHOLE and write down the address of it.

Step 2: GO TO THE CITY’S WEBSITE (here is the link for you: www.indy.gov/eGov/Mayor/Pages/MACenter.aspx )

Step 3: TRY OUT THE NEW POTHOLE PORTAL

Please let me know how well it works for you. If there are any problems with it, be as specific as you can…but please let me know that, too. I think this will be a very valuable tool for us to work together to keep the chuck holes as manageable as possible.

As always, THANKS for being my eyes and ears in each of your neighborhoods!

Take care and be safe,


Dennis G. Papenmeier
Neighborhood Liaison
Mayor's Office of Neighborhood Services
Gregory A Ballard, Mayor
2160 City-County Building
200 East Washington Street
Indianapolis, Indiana 46204
(317) 327-5595
(317) 327-5424
http://www.indy.gov/egov/city/dmd/neighborhood_services/ta/Pages/home.aspx

Pothole War

To all,

Here is some news from Channel 6 about the City’s efforts to improve the way we respond to chuckholes. I would encourage you all to help be our eyes out there and would reiterate what I sent out before about calling the Mayor’s Action Center anytime you see chuckholes in your neighborhood or on your commute. The MAC will need an address, if you can get one, but if you have an intersection, we can make due with that.

The number for the MAC is 327-4622.

Thanks for your assistance with this! Dennis Papenmeier, Mayor's Liaison

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City Takes New Tack In Pothole War
Permanent Fixes, Pothole Districts Touted

January 7, 2009
WRTV – 6

INDIANAPOLIS -- Indianapolis is trying some new things to address the pothole problem, which seems to have come earlier and is more prevalent this year than last. The city has been divided into three pothole districts, and an emergency pothole response team will take on the big ones, 6News' Rick Hightower reported.

With drastic swings in temperatures in recent weeks, it's expected that the pothole problem will go from bad to worse. The pothole patrol will try to make repairs more permanent. Instead of patching and moving on to the next problem spot, repair crews will try to seal the cracks for good.

"We've purchased four new crack sealing machines since last fall," said Steve Hardiman of the Department of Public Works. "We've been out doing a lot more crack sealing work."

City officials aim to fix potholes within 48 hours of receiving a complaint. Despite the efforts to permanently patch the holes, there are some big ones still out there.

Damage to a wheel and tire could cost motorists as much as $400 to repair. A Shell service station on the city's north side said it has repaired plenty of tires and wheels torn up by holes on city streets over the years. Owner Ty Tarr said drivers with newer cars are coming in more often because their tire pressure lights have been set off, perhaps by potholes. In many of those cases, there are no problems, other than a low tire.

"It could just be the cold weather or a long time since it's been checked," Tarr said. "Make sure the air pressure is alright and you will probably be fine."

Indianapolis has $1.4 million budgeted this year for pothole repairs, and legitimate claims from owners who have had their vehicles damaged should be covered. Anyone who would like to file a claim can call 317-327-4039.