Wednesday, December 1, 2010

IndyGo Holiday Service Notification

As we enter the busy holiday season, it’s important for IndyGo riders to be aware of how Christmas and New Year’s Days will impact their local travel plans.



Christmas Eve – Friday, December 24

∙ Administrative staff out of the office

∙ Customer service call center closes at 3 p.m.

∙ Customer service retail center at 34 North Delaware closes at 3 p.m.

∙ Buses operating on regular schedules



Christmas Day – Saturday, December 25

∙ Administrative staff out of the office

∙ Customer service call center closed

∙ Customer service retail center at 34 North Delaware closed

∙ Fixed route buses operating on a Sunday/Holiday schedule*

∙ Open Door Service operating on a Sunday/Holiday schedule

∙ ICE commuter express routes not in service

∙ Red Line downtown circulator not in service

∙ Green Line Airport Express operating on its regular schedule**



New Year’s Eve – Friday, December 31

∙ Administrative staff out of the office

∙ Customer service call center open regular business hours

∙ Customer service retail center at 34 North Delaware closes at 3 p.m.

∙ Buses operating on regular schedules



New Year’s Day – Saturday, January 1

∙ Administrative staff out of the office

∙ Customer service call center closed

∙ Customer service retail center at 34 North Delaware closed

∙ Fixed route buses operating on a Sunday/Holiday schedule*

∙ Open Door Service operating on a Sunday/Holiday schedule

∙ Red Line downtown circulator not in service

∙ Green Line Airport Express operating on its regular schedule**


*If a fixed route does not normally operate on Sundays, then that route will not offer service on Christmas and New Year’s Days. Such routes are 4, 11, 16, 21, 22, 24, 25, 30, 34, 55 and 87.

**The Green Line Airport Express is the only IndyGo route not affected by the holidays, making it a great travel option for those flying out of town. This non-stop bus service operates daily from 5 a.m. to 9 p.m. between downtown Indianapolis and the Ground Transportation Center at the Indianapolis International Airport. There are 10 convenient downtown bus stops for the Green Line, located near the major hotels, the Convention Center and Lucas Oil Stadium. Service frequency is every 20 minutes, with an estimated travel time of 15 minutes. Passenger fare is $7, payable on board by Visa, MasterCard or cash. Exact fare is required.

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