Monday, September 20, 2010

IndyGo Modifies Route Schedules to Benefit Riders

On October 10, IndyGo will institute timing and/or routing changes to 12 of its 29 local service lines. These revenue neutral adjustments will improve efficiency and increase the predictability of the bus schedules, resulting in better service for IndyGo riders without increasing or decreasing the company’s operating budget.

Route 8 – Washington Street

Route 8, one of the busiest IndyGo lines, will incorporate time adjustments to support new five-minute layovers at Ohio Street and Capitol Avenue heading eastbound and Ohio and Meridian Streets heading westbound, seven days a week. These changes give riders from other routes more time to transfer in the downtown loop without having to rush through pedestrian and car traffic or having to wait 30 to 60 minutes for the next bus. Route 8 runs service to the Indianapolis Airport, Indianapolis Zoo, Washington Square Mall, White River State Park, Victory Field and Meijer at East Washington Street as well as connects with the John H. Boner Community Center’s Near Eastside Orbiter bus route.

Route 10 – 10th Street

Route 10, one of the busiest IndyGo lines, will incorporate time adjustments to support a new five-minute layover at Pennsylvania and Ohio Streets heading westbound, Monday through Friday. This change gives riders from other routes more time to transfer in the downtown loop without having to rush through pedestrian and car traffic or having to wait 30 to 60 minutes for the next bus. Route 10 runs service to Ben Davis High School, Speedway Shopping Center, Veteran’s Hospital, Riley Hospital, Wishard Hospital, Community Hospital East and Washington Square Mall as well as connects with the John H. Boner Community Center’s Near Eastside Orbiter bus route.

Route 11 – East 16th Street

Route 11 will incorporate a new time point* at Washington and New Jersey Streets, benefiting riders who transfer to Routes 8, 12, 13, 14, 22 and 55. Route 11 runs service to Brookside Park, Scecina High School, Community Hospital East, Western Select and Crossroads as well as connects with the John H. Boner Community Center’s Near Eastside Orbiter bus route.

Route 12 – Beechcrest

Route 12 will split into two routes: Route 12 via Minnesota and Route 13 via Raymond. There will be no change in service; this adjustment is intended to lessen the confusion among riders. Route 12 will adopt new routing, no longer using Virginia Avenue from South Street to Delaware Street. The “new” Routes 12 and 13 will use East Street to Washington Street to Delaware Street. A new time point* will also go into effect at Washington and New Jersey Streets, benefiting riders who transfer to Routes 8, 14, 22 and 55. Routes 12 and 13 run service to Fountain Square, Garfield Park, Beechcrest Shopping Center and St. Francis Hospital in Beech Grove.

Route 14 – Prospect

Route 14 will incorporate new inbound routing, no longer using Virginia Avenue from South Street to Delaware Street. It will use East Street to Washington Street to Delaware Street. A new time point* will also go into effect at Washington and New Jersey Streets, benefiting riders who transfer to Routes 8, 12, 13, 22 and 55. Route 14 runs service to Fountain Square.

Route 17 – College

Route 17 will incorporate minor time adjustments, affecting the time point* at Broad Ripple Avenue and Compton Street heading outbound, Monday through Friday. Route 17 runs service to the Murat Centre, Mass Avenue Arts District, Broad Ripple Village, Broad Ripple Park, Broad Ripple High School, Bishop Chatard High School and Glendale Town Center as well as connects with the John H. Boner Community Center’s Near Eastside Orbiter bus route.

Route 22 – Shelby

Route 22 will incorporate new routing, no longer using Delaware Street from South Street inbound and Pennsylvania Street from Maryland Street to South Street outbound. It will use South Street to East Street to Washington Street to Delaware Street inbound and Maryland Street to Washington Street to East Street outbound. A new time point* will also go into effect at Washington and New Jersey Streets, benefiting riders who transfer to Routes 8 12, 13, 14 and 55. Route 22 runs service to Fountain Square, Garfield Park, University of Indianapolis, Southern Plaza and Community Hospital South as well as connects with Access Johnson County’s Greenwood Connector bus service.

Route 26 – Keystone Crosstown

Route 26 will incorporate minor time adjustments, affecting the time points* at Keystone Avenue and Prospect Street, Keystone and Troy Avenues and Kmart at Emerson Avenue and Thompson Road heading southbound, Monday through Friday. Route 26 runs service to Keystone at the Crossing, Glendale Town Center, Wal-Mart at Keystone and Kmart at Emerson Avenue and Thompson Road as well as connects with Janus Developmental Services’s Hamilton County Express bus shuttle.

Route 31 – Greenwood

Route 31 adds one new inbound trip at 4:38 p.m. from Greenwood Park Mall to Downtown. Route 31 runs service to Eli Lilly, Manual High School and the city of Greenwood as well as connects with Access Johnson County’s Greenwood Connector bus service.

Route 34 – Michigan Road

Route 34 will adopt a new name “Dr. ML King/Michigan Rd.” and incorporate time adjustments to support a new five-minute layover at Pennsylvania and Ohio Streets heading outbound, Monday though Saturday. This change gives riders from other routes more time to transfer in the downtown loop without having to rush through pedestrian and car traffic or having to wait 30 to 60 minutes for the next bus. Route 34 runs service to Crown Hill Cemetery, Indianapolis Museum of Art, Westlane Shopping Center, College Park, Pyramids and St. Vincent Hospital as well as connects with Janus Developmental Services’s Hamilton County Express bus shuttle.

Route 37 – Park 100

Route 37 will incorporate time adjustments to support a five-minute layover at Pennsylvania and Ohio Streets heading outbound, Monday through Friday. This change gives riders from other routes more time to transfer in the downtown loop without having to rush through pedestrian and car traffic or having to wait 30 to 60 minutes for the next bus. Route 37 runs service to IUPUI, Eagledale Plaza, Lafayette Square Mall, Park 100, Traders Point and Intech Park as well as connects with Janus Developmental Services’s Hamilton County Express bus shuttle.

Route 55 – English

Route 55 will incorporate time adjustments as well as a new time point* at Washington and New Jersey Streets, benefiting riders who transfer to Routes 8, 12, 13, 14 and 22. Route 55 runs service to Redcats USA, Christian Park and Eastgate as well as connects with the John H. Boner Community Center’s Near Eastside Orbiter bus route.

The new route schedules reflecting these adjustments are now available online at IndyGo.net. The new printed schedules will be available on the buses and through the IndyGo Customer Service Center before October 10. Questions regarding these updates should be directed to IndyGo Customer Service at 317.635.3344 or via the online customer comment form at www.indygo.net/feedback.asp.

*A time point is represented by an intersection or a landmark. It is essentially a reference point that lets riders know what time the bus is scheduled to arrive at a particular location. It is important to note that not all bus stops for a particular route are included on its bus schedule.

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