Monday, November 30, 2009


On December 1st, the City of Indianapolis will pilot a parking citation court in an effort to improve the way the city collects revenue from parking citations. The court will hold hearings at the former Guardian Home facility and will be managed five days a week to give violators an opportunity to pay outstanding citations.

"We have seen a significant lack of collections with unpaid parking citations and feel this is a way to increase revenue while working under our Six Sigma process to manage the program with greater efficiencies," said Manuel Mendez, Deputy Controller.

Using Six Sigma process improvement strategies, it is estimated that under this program the City may collect an additional $352,000 to $520,000 in parking citation revenue over the next 12 months.

The parking citation court will be managed by T2 Systems, which currently oversees the City's collections and software for parking tickets. The court, which will hold hearings on a daily basis, will allow violators increased opportunities from the currently run system which holds hearings every two weeks.

"Our goal with this program is to assist the City in collecting parking citation revenue. Working together with the City, T2 Systems also offers payment options over the Internet, mail or IVR to make paying citations as easy and convenient as possible," said Jim Zaloudek, Chief Financial Officer for T2. "This allows us to fulfill our role of helping the City's parking operations be as profitable and efficient as possible."

If citations are not paid prior to their scheduled hearing, the City may request a fine of up to $2,500 per citation. Upon receiving a judgment for an unpaid citation, individuals responsible could be subject to collections actions or having their vehicle registration suspended.

The citation court opens Tuesday, December 1st from the hours of 9am to 3pm at the Guardian Home located at 5751 University Ave.

No comments: